A: Use an ultra-fine microfiber cloth to avoid scratching or damaging the lens. Do not expose the eyepiece to strong light (e.g., direct sunlight) for extended periods to prevent internal adhesive layer aging.

A: Uncooled Detectors: Based on thermistor effect (e.g., VOx, a-Si microbolometers), they absorb infrared radiation to alter resistance values without requiring active cooling .Operating in the 8–14 µm wavelength range, it features compact size and low power consumption, making it ideal for perimeter security, night surveillance, and vehicle-mounted night vision systems.

Cooled Detectors: Based on photon effects (e.g., HgCdTe, quantum wells), they require cryogenic cooling (typically -196°C to -80°C) to reduce thermal noise, achieving higher sensitivity and longer detection range. They are widely used in high-end applications such as defense, aerospace, and scientific research. However, compared with uncooled detectors, they have larger size and power consumption.

A: DHL, FedEx, UPS, SF International, or the customer-designated freight forwarder.

A: The output resolution adapts automatically according to the video source, supporting up to 1080p@60fps (H.264) or 4M@30fps (H.265).

Frame rate affects image smoothness and dynamic target capture capabilities:
A: Uncooled cores: Typically 25–50Hz, suitable for general surveillance and low-speed motion scenes.
Cooled cores: Typically 30–120Hz, ideal for tracking high-speed targets.
Application advice: Use high frame rates for aerial imaging or fast-moving targets. For static temperature measurement or slow observation, lower frame rates reduce power consumption.

A: For in-stock items, shipment within one week after payment is received. For non-stock items, the delivery lead time is typically 8-12 weeks, with the exact timeframe subject to the contract.

A: Yes, in specific firmware versions, you can manually enable or disable it via the "Real-time Feedback On/Off" button in the upper computer software.

A: 1. Prior to the commencement of cooperation, we will sign a detailed Technology and Business Non-Disclosure Agreement (NDA) with you, which clearly defines the Scope of Confidentiality, Confidentiality Obligations, Term of Confidentiality, and Breach of Contract.

2. During collaboration, all design drawings and data are stored in encrypted, dedicated spaces. Access is granted on a strict need-to-know basis; only the engineers and product managers directly assigned to the project can access the specific drawings required for their tasks.

3. All data exchanges must be conducted through secure, company-approved channels. The use of insecure public channels, including personal email or instant messaging tools, for transmitting any drawings or documents is strictly prohibited.

4. Upon the conclusion of this cooperation, we shall fully comply with the agreement. The relevant product designs shall not be repurposed, replicated, or provided to any other client or project.

A: Yes, the autofocus function is enabled by default when the host computer starts. It can be disabled by clicking the "Autofocus On/Off" button.

A: This is a standard operating procedure, secured through technical isolation and legal exclusivity:

1. Project Isolation Protocol: We establish completely independent project workspaces and data archives for each client. Data from different clients is segregated both physically and logically, eliminating any risk of cross-project use or leakage.

2. Contractual Binding Force: The NDA incorporates explicit "Intellectual Property Ownership" and "Exclusivity Clauses." These clauses legally affirm that all rights to the customized products, designs, and derivatives developed for you belong solely to your company, and we promise not to utilize them for any other commercial purposes.