Custom Infrared Lens, thermal imaging cameras & systems components
What kind of after-sell service can we provide?
QUANHOM provides comprehensive warranty service and extended warranty service. If any quality problem occurs during the warranty period, QUANHOM will provide free maintenance, replacement and other services. If the problems occur after the warranty, QUANHOM will still be in charge of corresponding maintenance with reasonable fee. Due to improper use, accidental damage or other repair methods are not covered by the warranty, we will cooperate with customers to solve the problem and provide corresponding assistance.
We will provide detailed technical consultancy contact info, you can contact us for technical consultancy via flexible communication such as phone call, fax and Email at any time. According to the specific requirement, QUANHOM will communicate directly according to the specific needs to solve your problems satisfactorily.
We prepare plenty of components for different products and periodically check and replenish components stock to ensure that your products can be timely repaired once the malfunction happens.
（4）Regular return visits
After delivery and usage, QUANHOM will perform a tracking service for the commodity by telephone,email or visit to know the operation situation of products and the suggestion and requirements from customers. Then QUANHOM will feedback on the information to related functional departments to serve customers better with satisfactory service.
- LWIR Lens | Infrared Optics
- MWIR Lens | Infrared Optics
- Other Opto Infrared Components
- Thermal IR Optronics Related Components